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avatar for Jeanine Spence

Jeanine Spence

Be Curious With Us
Experience Strategist
Greater Seattle Area
Jeanine works with companies of all sizes to imagine innovative solutions that deliver customer value. Having worked on both the engineering and design sides, she draws together the vision and the plan to deliver unique experiences. She believes in the power of listening closely to people to understand their challenges and ambitions and accepts that not everything needs a technology solution. But when technology is needed, then that is when it gets really interesting. She shares this passion in her industry talks and workshops ranging across inclusive design, design thinking, scenario planning, ideation and iteration, and strategic prototyping.

Jeanine is the lead author of the Customer Experience Capability Model, a strategic framework teams use to examine their current skills against exemplary examples and define a transformation roadmap. Jeanine received her bachelors in Philosophy from Reed College and her Masters of Industrial Design from Rhode Island School of Design. Keeping up with the youth, she is involved with Destination Imagination and teaching design thinking at local schools.

My Speakers Sessions

Wednesday, October 4
 

5:00pm